Warranty Request

Tell us what happened. We will review the product identity and warranty status first. Do not send the product until CITADEL provides return instructions.

Serial Number Required Security Token Required Enter the Security Token beneath the scratch layer. It is used only to verify the product and is not stored with the warranty request. Problem Required What happened? Required Name Required

Country calling code Required

Mobile Number Required Enter digits only, without the country code. A leading local zero is accepted. Email Optional

Warranty service is based on the product identity, warranty eligibility and technical inspection. See CITADEL Warranty Terms.